Community Moderator – Multilingual English, Spanish and/or Portuguese (Part Time; Working Off-site)

The role of the Community Moderator will be responsible general help, and will specialize in all player-facing game related issues and will work closely with Game Operation Department about forum, fan sites and web sites managing player expectations.

Qualification:       

•  Bi or Trilingual in English, Spanish and/or Portuguese with excellent written and oral communication skills 
•  Strong organizational and time management skills
•  Team-oriented work attitude with an ability to work independently
•  Familiarity with Atlantica Online, PC gaming and MMORPGs
•  Must be able to work in a fast-paced, but supportive environment 

•  Requires strong attention to detail & follow through on User issues

Responsibilities include but not limited to:

•  Monitoring official website forums for player feedback as well as complaints and bug reports and provide timely responses that are accurate and supportive

•  Monitoring fan sites for community related bug or game related issues and provide timely responses that are accurate and supportive

•  Monitor and report community opinion and trends

•  Responsible for resolving users' inquiries, disputes, complaints and ensuring user satisfaction
•  Act as a liaison between users and various internal departments.
•  Provide technical support to end users on game and other game related issues 

•  Translating game web sites, forums and announcements from English to Spanish/ Portuguese

Candidates must be eligible to work in the U.S. Local Candidate only. NDOORS INTERACTIVE IS AN EQUAL OPPORTUNITY EMPLOYER.
Qualified candidates please send your resume along with the salary history and requirements in MS Word Format to career@ndoorsinc.com.